1. General Return Policy

We accept returns for unused, unwashed, and unopened items within 14 days of delivery. To be eligible for a return:

• The item must be in original condition and packaging
• Proof of purchase (order number or receipt) is required
  

Items not eligible for return:

• Used, washed, or altered products
  
  

2. How to Request a Return

To initiate a return, please contact our support team with the following details:

📧 Email: info@zuperiastore.com
📞 Phone: +1‑469‑442‑9381

Once approved, we will send you return instructions and the return shipping address.

3. Return Shipping

4. Refund Process

After your return is received and inspected:

5–7 business days.

5. Wholesale & B2B Orders

We value our wholesale clients and apply a tailored return policy:

Wholesale returns are accepted only for:

7 days of delivery

Note: All B2B returns must be unused and in original packaging. A restocking fee of up to 15% may apply to non-defective returns or unauthorized returns.

6. Exchanges

We currently do not offer direct exchanges. If you need a different item, color, or size, please return the original item and place a new order separately.

7. Damaged or Defective Items

If you receive a damaged or defective item:

7 days of delivery

8. Late or Missing Refunds

If you haven’t received your refund after 7 business days:

Return & Refund Policy

info@zuperiastore.com

9. Contact Us

If you have any questions about returns, refunds, or product issues, feel free to reach out to our customer service team:

📧 Email: info@zuperiastore.com
📞 Phone: +1‑469‑442‑9381
🌐 www.zuperiastore.com
🕒 Business Hours: Mon–Fri, 9:00 AM – 5:00 PM (EST)